Terms and Conditions

1. Introduction

Welcome to the San Mateo Splash Team website (waterdamagesanmateo.com). By accessing or using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully. If you do not agree with any part of these terms, you must not use our services.

2. Company Information

San Mateo Splash Team is a water damage restoration company located in San Mateo, California. Our primary services include water extraction, mold remediation, and structural drying.

3. Services Provided

San Mateo Splash Team offers a variety of services to address water damage, including:

• Emergency water extraction
• Mold assessment and remediation
• Structural drying
• Contents cleaning and restoration
• Dehumidification services
• Insurance claim assistance

4. Client Responsibilities

By engaging our services, clients agree to:

• Provide accurate information about the water damage incident.
• Allow our team access to the affected areas for assessment and restoration.
• Ensure a safe working environment for our technicians.

5. Payment Terms

All services rendered by San Mateo Splash Team require payment in full upon completion of the job unless otherwise agreed upon in writing. We accept various payment methods, including cash, credit card, and electronic transfers. An invoice will be provided detailing the services performed and associated costs.

6. Estimates and Quotes

We strive to provide accurate estimates and quotes for our services. However, due to the nature of water damage restoration, final costs may vary based on unforeseen circumstances. Any changes in pricing will be communicated to the client before additional work is performed.

7. Liability Limitations

While San Mateo Splash Team takes every precaution to protect your property during the restoration process, we cannot be held liable for any damages or losses incurred as a result of pre-existing conditions, latent defects, or unforeseen circumstances. Our liability is limited to the maximum extent permitted by law.

8. Warranty and Guarantee

We stand by the quality of our work. San Mateo Splash Team offers a satisfaction guarantee on our services. Should you encounter any issues related to our work within 30 days, please contact us, and we will make every effort to resolve the problem.

9. Insurance Claims

San Mateo Splash Team can assist clients with insurance claims related to water damage restoration. However, we do not guarantee coverage or payment from your insurance provider. Clients are responsible for understanding their insurance policy and coverage limits.

10. Privacy Policy

Your privacy is important to us. San Mateo Splash Team collects and uses your personal information only for the purposes of providing our services and improving customer experience. We do not sell or share your information with third parties without your consent.

11. Termination of Services

San Mateo Splash Team reserves the right to terminate services at any time if the client fails to comply with the agreed-upon terms, engages in disruptive behavior, or poses a threat to our staff.

12. Governing Law

These Terms and Conditions are governed by the laws of the State of California. Any disputes arising from these terms will be handled in the appropriate courts of San Mateo County.

13. Modifications to Terms

San Mateo Splash Team may update these Terms and Conditions periodically. Any changes will be posted on our website, and it is the client’s responsibility to review these terms regularly. Continued use of our services constitutes acceptance of the revised terms.

14. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

San Mateo Splash Team
63 Bovet Rd #149, San Mateo, CA 94402, United States
Website: waterdamagesanmateo.com

15. Acceptance of Terms

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.